Deposits & payments
The 50% deposit, balance, payment methods, invoices and GST/VAT
Deposits & payments
Why do I pay 50% up front?
The deposit reserves the exact slabs so no one else can buy them, pays for the broker visit and protects the seller from cancellations. It's held by QwikStone, not the seller, until the broker report is in.
When do I pay the balance?
Only after the broker report confirms the stock matches the listing (or after you accept the seller's adjustment). Your order page shows “Pay balance” the moment it's due.
Which payment methods can I use?
India: UPI, cards, net banking and RTGS/NEFT (Razorpay). US, UK, Europe and Mexico: cards and bank transfer (Stripe). Brazil: PIX and cards. Save methods in Account → Payment methods; card and bank numbers are stored by the payment provider, never by QwikStone.
Are other payment terms possible?
On buying requests (RFQ) some sellers offer 30% deposit / 70% after verification — you choose the term when you accept their quote. Letters of credit are available for orders above US$50,000; contact support before you check out.
Do I get a GST / VAT invoice?
Yes. The seller issues the tax invoice for the stone; QwikStone issues invoices for freight and its own fees. Add your GSTIN/VAT number to your delivery address so it appears on both.
Which currency am I charged in?
You pay in the currency shown at checkout (your country's currency by default). Prices are converted from the seller's currency at the day's rate; the seller is paid in their own currency.
Who pays the broker fee?
The buyer — ₹5 per sq ft, converted to your currency and shown as its own line in your cost breakdown. It goes straight to the broker.
