Account & security
Sign-in, 2-step verification, addresses, languages and currency
Account & security
Why do I need 2-step verification?
Orders involve large payments, so every account can use an authenticator app, SMS or email codes; sellers, brokers and staff must. Turn it on in Account → Login & security.
How do I change my language or country?
Use the globe button in the header (or the menu on mobile). Each country offers its own languages plus English; your browser's language is used by default when it's offered.
How do I add delivery addresses?
Account → Addresses. Add your GSTIN/VAT number to an address to have it printed on invoices.
Can my seller account and buyer account be linked?
Yes. If you sell on QwikStone too, connect your Seller Hub account in Account → Seller account. Stone you import can then be listed in your own store to sell locally.
How do I delete my account?
Contact support from the email on your account. We delete personal data except what we must keep for tax and legal reasons (see the Privacy policy).
How do I save addresses and payment methods?
Account & orders → Addresses and Payment methods. Card numbers are never stored by QwikStone — the payment provider keeps them and we only see the brand and last four digits.
How do I connect my seller account?
If you also sell on QwikStone, go to Account & orders → Seller account to link it. Stock you buy can then be re-listed in your store catalogue with one click.